How We Work With Clients
A disciplined, transparent approach to technology projects
Our Methodology
Voltura follows a structured engagement process designed to minimize risk, maintain alignment, and deliver measurable results. This isn't about rigidity—it's about ensuring both parties understand expectations, timelines, and deliverables before making significant investments.
PHASE 1: QUALIFICATION & DISCOVERY (Week 1)
Initial Consultation (Complimentary)
A 30-minute conversation to understand your situation and determine if there's potential fit.
Discovery & Assessment (Paid engagement)
For more complex situations, we recommend a formal discovery phase before committing to full implementation. Includes stakeholder interviews, technical assessment, and requirements gathering.
Deliverable: Comprehensive assessment report with findings and recommendations
PHASE 2: STRATEGY & PLANNING (Week 2)
Based on discovery findings, we develop a detailed implementation roadmap.
This includes: Prioritized recommendations, Phased approach, Resource requirements, Timeline and milestones.
Deliverable: Strategic plan and statement of work
PHASE 3: IMPLEMENTATION (Weeks 3-12+)
Once the strategy is approved, our technical teams execute while your account manager keeps you informed.
Approch: Milestone-based delivery, Weekly status updates, Continuous collaboration.
Deliverable: Deployed solutions with training and documentation
PHASE 4: OPTIMIZATION & SUPPORT (Ongoing)
Technology implementation is the beginning, not the end. Services include performance monitoring, continuous optimization, and quarterly business reviews.
Deliverable: Regular reporting, optimization, and advisory services
Engagement Principles
Fixed Scope, Not Hourly Billing
We quote projects on scope and value, not hours. You'll know the total investment before we begin. No surprise bills.
Milestone-Based Payment
Large projects are structured with payment tied to delivery milestones. This aligns incentives—we're motivated to deliver, and you maintain leverage.
Transparency & Communication
You'll always know what we're working on, what's been completed, and whether we're on track via weekly status updates.
Quality Assurance
Nothing goes to you without internal review: code review, content review, and rigorous testing.